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The ThinkPad T42p I’m writing this on is my second machine from the ThinkPad series. Although I’ve had to professionally deal with many many machines by multiple vendors such as Dell, Toshiba, HP and Acer among others, none have caught my confidence as the ThinkPad brand has.
Last Saturday’s experience of me dropping my hideously expensive Notebook off a server rack is another example of why my confiction stands: Aside from minimal physical damage to the titanium/plastic composite casing and the harddisk, the machine got through without any scratches. Not even the Display seems to be damaged which is almost unbelievable as the laptop came to a stop lying flat down on the ground.
Today I called the IBM service and I’m confident they will be able to send me replacements for the case within the next 48 hours along with a techie to take care of installing them – not that I actually need one but I’d rather keep the warranty.

I’m sure that with every other manufacturer I’d be in pretty big trouble if something like this had happened. I’m absolutely convinced the fall would have resulted in catastrophic failure, damaging them beyond repair. How do I know this? Because I’ve seen it happen and so far, the only ones that pulled through ok were the ThinkPads. I’m praying that Lenovo will not change anything about their build quality because if they did, I don’t know what I’d have to do – there just aren’t any machines out there comparable with what I got here.

-Jan

This entry was posted on Monday, September 12th, 2005 at 3:37 am and is filed under 2005 - China, journal.You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.